Management Services

WCTS can act as your internal IT department to provide routine computer system maintenance for your existing equipment and includes remote technical support. WCTS provides a single point of contact and accountability for all software, hardware and computer-related services.

Every aspect of your company network is managed through our offices. If at any time you are not completely satisfied with WCTS managing your network, you can suspend our services with no strings attached. In fact, we'll even help you make the transition. We're confident that you will be satisfied with our service.

WHY DO YOU NEED MANAGEMENT SERVICES

We find that our clients save money by regularly maintaining their computer systems instead of paying us to bring their computers back from a dangerous situation. Regular maintenance minimizes cost, downtime and keeps employees productive. WCTS also gives your employees direct access to our helpdesk where they help to give support and solve issues remotely! Our quick response joined with a comprehensive maintenance plan will dramatically improve the reliability of your computer systems and reduce your overall investment in computer-related services.

A study by the Gartner Group revealed the following*: Cost of an Unmanaged XP machine over 3 years: $5309 Cost of a Managed XP machine over 3 years: $3335

Cost Savings of a Managed Machine over 3 years: $1974

WCTS Management Services was designed with Small and Mid Size Businesses in mind:

Proactive Maintenance - WCTS Management Services utilizes industry-recognized best practices to keep your computers secure and operating at maximum efficiently.

IT Support - We can help small and mid size businesses experience the benefits of computer system automation and proactive maintenance.

Monthly Reports - You will receive scheduled reports via email with confirmation of all problems resolved; maintenance performed and recommended actions to prevent future issues.

The most successful companies are those who know what they do best, and then hire outside experts to take care of the rest. By using outsourcing as an overall management strategy, company leaders can focus company resources on the primary business of the organization and move ahead swiftly.